Account Opening Reviewer

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Job Description

The role supports Maybank Private Wealth's account opening process by reviewing and checking the quality of KYC/CDD write-ups submitted by the front office. The incumbent ensures that onboarding submissions meet internal standards and regulatory requirements, with a particular focus on the corroboration of Source of Wealth (SOW). The role requires close collaboration with Relationship Managers (RMs) to resolve gaps, provide guidance, and ensure cases are ready for approval within agreed timelines.

Job Responsibilities

Key Responsibilities

  • Review KYC/CDD write-ups for completeness, clarity, and accuracy, ensuring they align with MAS AML/CFT requirements and Maybank policies.
  • Ensure that SOW is duly corroborated with appropriate explanations and supporting evidence, and challenge gaps or inconsistencies where identified.
  • Perform secondary review of supporting documents only where discrepancies or insufficient corroboration are noted in the write-up.
  • Act as checker in the maker/checker framework – validating submissions before approval.
  • Work closely with Relationship Managers to seek clarifications, request enhancements, and guide them in strengthening KYC/SOW narratives.
  • Track and manage assigned onboarding cases to meet service level agreements (SLAs) and avoid overdue accounts.
  • Escalate potential AML/CFT concerns to senior team members or FCC in a timely manner.
  • Support ad hoc tasks such as quality assurance checks, audit requests, or process improvement initiatives.
  • Undertake other compliance-related tasks, projects, or assignments as directed by the Team Lead/Head of PW BCCO.

Job Skills
  • Time-Management
  • Collaboration
  • Being-Thorough

Job Requirements

Requirements
  • Degree in Banking, Finance, Business, or related field preferred.
  • 3–5 years or more of experience in AML, CDD, or KYC review within private banking or financial institutions.
  • Strong working knowledge of SOW corroboration requirements and MAS AML/CFT regulations.
  • Meticulous attention to detail, with ability to challenge and strengthen RM submissions.
  • Strong collaboration skills – able to build effective working relationships with RMs and internal stakeholders.
  • Good time management skills to manage multiple onboarding cases under tight timelines.
  • Team player with professionalism, integrity, and a proactive mindset.
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