Contract/Billing Analyst - US Shift

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Would you like to collaborate with teams to deliver world-class customer service?

Are you looking to explore different facets of finance in a dynamic learning environment?

Join our Contract Management Group

The Contracts Management Group (CMG) is part of Akamai's Global Customer Revenue Operations team. We are a bridge between Akamai's Sales, Operations and Finance teams. We focus on ensuring each Customer contract meets the Compliance and Audit requirements, is accurately represented and that all Customers are invoiced correctly.

Partner with the best

You will work closely with various internal teams while your actions are directly impacting customer satisfaction. You will be an integral part of the Quote-to-Cash process, bridging the gap between contracts and customers.

As a Contract/Billing Analyst, you will be responsible for:

  • Reviewing all incoming contracts to ensure compliance with Akamai's legal and audit requirements
  • Entering customer contract details with 100% accuracy
  • Managing monthly invoicing to ensure billing is in accordance with contract terms
  • Tracking customer contract issues and working with the internal account team to facilitate timely resolution


Do what you love

To be successful in this role you will:

  • Have a Bachelor's degree
  • Have 3+ years' experience in the Quote-to-cash process
  • Be detail-oriented with excellent written and verbal communication skills


Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn () what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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