Corporate Sales & Customer Service Executive – Apple Business Solutions Job in Kenya

February 26, 2026

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Corporate Sales & Customer Service Executive – Apple Business Solutions Location: Nairobi, Kenya (Mac & More Solutions HQ) About Us: Mac & More Solutions is a leading provider of Apple products and business solutions. We specialize in offering a comprehensive range of services, including sales, warranties, repairs, and mobile device management, tailored to meet the unique needs of corporate and SME clients. As we continue to expand our presence in the market, we are seeking a dynamic and customer-focused individual to join our team as a Corporate Sales & Customer Service Executive. Key Responsibilities: 1. Corporate Sales: – Develop and execute sales strategies to drive business growth within the corporate and SME sectors. – Identify and engage potential clients, understanding their unique requirements, and presenting tailored Apple business solutions. – Build and maintain strong relationships with key decision-makers to foster long-term partnerships. 2. Customer Service: – Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall satisfaction. – Serve as the primary point of contact for corporate and SME clients, offering support throughout the sales and post-sales processes. – Collaborate with technical teams to coordinate efficient resolutions for warranty claims, repairs, and other service-related matters. 3. Product Knowledge and Training: – Stay updated on the latest Apple products, services, and industry trends to effectively communicate benefits and features to clients. – Conduct product training sessions for clients to enhance their understanding and utilization of Apple solutions. 4. Reporting and Analysis: – Generate regular reports on sales performance, customer feedback, and market trends to inform strategic decision-making. – Analyze data to identify opportunities for improvement in service delivery and customer satisfaction. Qualifications: – Bachelor’s degree in Business, Sales, Marketing, or a related field. – Proven experience in corporate sales and customer service, preferably in the technology sector. – Excellent communication and interpersonal skills, with a customer-centric approach. – Strong negotiation and relationship-building abilities. – Familiarity with Apple products and solutions is a definite plus. How to Apply: Interested candidates are invited to submit their resume and a cover letter explaining their suitability for the position to hr@mac-more.co.ke. Please include “Corporate Sales & Customer Service Executive Application” in the subject line. Mac & More Solutions is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. *Note: Only shortlisted candidates will be contacted for further assessment.*

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