Customer Service Administrator

February 27, 2026

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Job Title: Customer Service Administrator (Temporary to permanent- starting immediately)

Location: Exeter, office based

Salary: £25,000 PA starting salary, reviewed annually

Hours: Monday - Friday 9am-5pm

Benefits: We would love for you to join us, some of the fantastic perks of temping through Office Angels include:

Weekly pay

Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well-being hub with recipes, an exercise area, and a mindfulness section with blogs & videos

Temporary candidate of the month award

Temporary candidate lunches/treats

Online time sheets

A dedicated consultant for additional supportWe are excited to be partnering with a growing manufacturing business where quality and exceptional customer service are key.

If you are a people person who loves helping customers, solving problems, and bringing positive energy into every conversation and you're looking for a role where every day feels different, your ideas are valued, and you can build a career within a supportive, people‑focused business, then this opportunity could be perfect for you.

Key Duties:

Being the first point of contact for customers-whether by phone, email, or occasionally in person-ensuring every interaction is friendly, efficient, and supportive

Responding to incoming sales enquiries and spotting natural opportunities to recommend additional or complementary products

Getting involved in marketing activity, from helping with campaigns to contributing ideas and engaging with customers across different channels

Building trust and strong working relationships with customers and internal teams

Handling questions, issues and more complex situations with calm professionalism and a people‑first mindset

Developing a deep understanding of the product range and staying enthusiastic about learning new information as the business evolvesWhat you'll bring:

A confident, proactive approach and the ability to work independently with a positive mindset

The resilience to stay composed, focused and solution‑driven when things get busy

Clear, professional communication skills-both written and verbal

A natural ability to build rapport, connect with people and show genuine empathy

Great attention to detail, with a practical, problem‑solving way of thinking

Curiosity, enthusiasm and a real desire to learn, develop and grow with the team

A collaborative attitude and a willingness to contribute to a supportive, people‑focused workplaceNext steps: This role is starting immediately so please don't delay in applying for this role. You can apply online or by emailing your CV directly to (url removed) or contact Michelle or Georgie on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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