About Company

Join a forward-thinking team committed to streamlining healthcare information management. Career.zycto is at the forefront of connecting top talent with innovative opportunities, driving efficiency and accuracy in vital sectors. We pride ourselves on fostering a collaborative and supportive remote environment where your contributions directly impact patient care systems and operational excellence. For a Health Information Records Technician, our platform offers unparalleled growth, advanced technological resources, and a culture that values meticulous detail and data integrity, ensuring you thrive professionally while making a significant difference from anywhere.

Job Description

Career.zycto is actively seeking a highly meticulous and dedicated Health Information Records Technician to join our growing remote team. This is an exceptional opportunity for professionals passionate about the integrity and security of health data to contribute from the comfort of their home in Kanata, Ottawa. As a critical member of our virtual operations, you will play a pivotal role in maintaining the accuracy, accessibility, and confidentiality of patient health information, directly supporting efficient healthcare delivery and compliance with regulatory standards.

In this remote role, you will leverage your expertise in health information management systems to organize, process, and retrieve sensitive medical records. You will be instrumental in ensuring all health data adheres to provincial and federal privacy legislation, including PHIPA, upholding the highest standards of patient confidentiality. We are looking for an individual with a keen eye for detail, strong organizational capabilities, and a solid understanding of medical terminology and coding practices. You will be provided with the necessary tools and technology to excel in a virtual setting, collaborating with a dynamic team committed to innovation in healthcare support. If you are ready to make a significant impact by ensuring the bedrock of healthcare — its information — is accurate, secure, and readily available, we encourage you to apply.

Key Responsibilities

• Maintain, retrieve, and store patient health records in accordance with established policies and procedures.
• Ensure the accuracy, completeness, and integrity of health information by conducting regular audits and updates.
• Process requests for health information, ensuring compliance with privacy legislation (e.g., PHIPA, FIPPA) and organizational guidelines.
• Utilize Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems for data entry, retrieval, and management.
• Categorize and code medical data using standard classification systems (e.g., ICD-10-CA, CCI) as required.
• Collaborate remotely with healthcare professionals and administrative staff to resolve data discrepancies and ensure smooth information flow.
• Contribute to the development and improvement of health information management processes and policies.
• Participate in ongoing training and professional development to stay current with industry best practices and regulatory changes.

Required Skills

• Diploma or Certificate in Health Information Management (HIM) or a related field.
• Minimum of 2 years of experience in health records management, preferably in a hospital or clinic setting.
• Proficiency in using Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems.
• Thorough understanding of provincial (PHIPA) and federal privacy legislation related to health information.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills with the ability to work independently in a remote environment.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain strict confidentiality of patient information.

Preferred Qualifications

• Certification by the Canadian Health Information Management Association (CHIMA), e.g., Certified in Health Information Management (CHIM).
• Experience with specific EMR systems such as TELUS PS Suite, Accuro, or EPIC.
• Knowledge of medical terminology and basic human anatomy.
• Familiarity with medical coding systems (ICD-10-CA, CCI).
• Previous experience working in a remote or virtual team setting.

Perks & Benefits

• Competitive salary and comprehensive benefits package (health, dental, vision).
• Opportunity to work fully remote, offering flexibility and work-life balance.
• Dedicated budget for home office setup and internet allowance.
• Generous paid time off and statutory holidays.
• Access to continuous learning and professional development resources.
• Supportive and collaborative team culture focused on innovation.
• Employee assistance program for health and wellness.

How to Apply

To apply for this exciting Health Information Records Technician role, please click on the application link below. Submit your resume and a cover letter outlining your relevant experience and why you are an ideal candidate for a remote position with Career.zycto.