Lead Visual, Full Time, San Mateo - West Elm

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About the position

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Visual role The Visual Merchandising Lead (Visual Lead) position will partner with management and District Visual Manager to execute the store’s visual merchandizing and display strategy. Assist management in modeling and coaching visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

  • Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
  • Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
  • Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer.
  • Analyze various reporting to look for opportunities to improve profitability and drive results
  • Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
  • Partner with GM on associate productivity and performance related to visual standards.
  • Maintains all visual supplies and signage organization and communicates supply needs to GM.
  • Partner with GM to ensure effective utilization of payroll and workload planning.
  • Partner with GM to assess, recognize and motivate talent.
  • Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team.
  • Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support.
  • Abide by all safety, security/injury and emergency policy and procedures.
  • Comply with all company policies and procedures.
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
  • Perform projects and assignments as directed by the management team.

Requirements

  • Effective communication, organization and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples.
  • Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
  • Must be able to be mobile on the sales floor for extended periods of time
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  • Full time associates are expected to have open availability to meet the needs of the business.
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand specific resources and WSI University.
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