Medical Assistant

February 25, 2026

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Medical Assistant – Full Time

Be Part of Something Bigger at EPIC Health

At EPIC Health, we’re not here to settle for the status quo. We’re here to deliver relentless care and compassion to the frail, the vulnerable, and the people who care for them. If you’re ready to make a meaningful impact in your community, we want you on our team.

Location: On-site in Ferndale, MI. This role is hands-on because great care starts face-to-face.

Schedule: 4 days/week, 7:45am-6:15pm

Your Role as a Medical Assistant

As a Medical Assistant at EPIC, you’re more than a support staff member—you’re an essential part of the care team. Here’s how you’ll contribute:

Welcome Patients with Care: Escort patients to exam rooms and create a welcoming environment that sets the tone for exceptional care.
Capture Crucial Information: Accurately measure and record vital signs in the EHR to provide the care team with the details they need.
Document Patient History: Log symptoms and medical history with precision, ensuring nothing important is overlooked.
Administer Procedures: Perform injections, vaccinations, and other treatments with expertise and compassion.
Educate Patients: Provide clear explanations about procedures, helping patients feel informed and empowered.
Assist in Diagnostics: Collect blood and urine samples to support accurate evaluations.
Coordinate Follow-Up Care: Schedule future appointments to ensure patients stay on track with their health.
Support Team Excellence: Participate in initiatives to improve processes and contribute wherever your team needs you.

Why EPIC Health?

When you join EPIC, you’re part of a team that values your contributions and invests in your success. Here’s what we offer:

Competitive Bi-Weekly Pay: Earn what you deserve while making a difference.
Career Growth Opportunities: Expand your skills and grow with us in a supportive, learning-driven environment.
Comprehensive Health Benefits: Access affordable, high-quality healthcare.
Dental & Vision Plans: Prioritize your health with coverage that keeps you at your best.

Disability and Life Insurance: Short-term, long-term, and AD&D options for added peace of mind.
401(k) Retirement Plan: Secure your future with our retirement savings program.
Generous Time Off: Enjoy holidays, vacation, and personal days to recharge.
4-Day Work Week for MAs: Achieve work-life balance without compromising on your career.
Recognition and Rewards: Celebrate your successes and contributions.

What Makes You a Great Fit?

We’re looking for individuals who:

Have experience as a Medical Assistant, completed coursework in the field, or are eager to gain hands-on patient care experience.
Previous phlebotomy experience.
Care deeply about making a difference in community health.
Excel in fast-paced, team-oriented environments.
Have a growth mindset and embrace opportunities to learn and adapt.
Bring a collaborative spirit and a can-do attitude to every challenge.

Are You Ready to Join the EPIC Team?

If you’re ready to be part of a mission-driven organization that is changing healthcare for the better, we’d love to meet you.

Apply today and start your journey with EPIC Health -

Background checks are required for this role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...