REMOTE - Healthcare Enrollment Consultant

March 7, 2026

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REMOTE POSITION - Inbound Calls Only - High Earning Potential Are you ready to make a difference in the lives of Medicare beneficiaries? Join our team as a Medicare Call Center Specialist and help seniors navigate their healthcare with confidence! Every call is an opportunity to educate, assist, and empower. As a Medicare Call Center Specialist, you’ll be the trusted guide helping individuals access the healthcare solutions they need. RESPONSIBILITIES are to assist seniors through the Medicare system to find proper plans that best fit their health care needs. You will be required to be on the phone taking inbound calls. Prior experience is not required but it is a plus. If not already licensed, you would need to take a course and pass the state exam, we pay for the class and exam. No one is put on pay roll until state exam is passed. • Assist Medicare beneficiaries by providing accurate plan information. • Guide callers through enrollment processes with patience and expertise. • Deliver outstanding customer service while maintaining compliance with regulations. QUALIFICATIONS: • Experience in customer service, sales, or a call center setting preferred. • Knowledge of Medicare plans and enrollment processes a plus. • Strong communication skills and a passion for helping others. COMPENSATION SALARY- $35,000 ANNUALLYTHIS WILL BE PAID OUT IN WEEKLY INCREMENTS OF $673.20 BEFORE TAXES. BONUS • ALL MA/ MAPD, MED SUPPLEMENTS AND HIP WILL PAY $50- PER PAID APP • NEW TO MEDICARE/ NEW TO MA WILL PAY $25 - PER PAID APP(ON MA AND MAPD) • DVH PLANS WILL PAY $40- PER PAID APPCANCER PLANS WILL PAY $30- PER PAID APP • PDP PLANS WILL PAY $20- PER PAID APP* THIS WILL BE PAID OUT IN INCREMENTS ON THE THIRD FULL WEEK OF THE FOLLOWING MONTH • **BONUS WILL BE PAID BASED UPON NET APPLICATIONS. • **AGENT WILL HAVE TO HAVE A 12 MONTH ROLLING AVERAGE OF 20 NET APPS PER MONTH TO RECEIVE BONUS. RENEWALS ALL MA, MAPD, AND MED SUPPLEMENT PLANS WILL PAY RENEWALS AT A RATE OF $50 PER CLIENT, PER YEAR. - THIS WILL BE PAID OUT IN MONTHLY INCREMENTS OF $4.17 PER CLIENT, PER MONTH. • MED SUP WILL PAY RENEWALS FOR 6 YEARS ONLY. ATTENDANCE Office hours are 9:00 A.M.- 5:30 P.M. MONDAY-FRIDAY REMOTE REQUIREMENTS • Reliable high-speed internet and a quiet, professional workspace • Ability to take continuous inbound calls during scheduled hours • Computer proficiency and comfort using web-based tools (If you already have your health insurance license, great. If not, we guide you on completing your course and state exam.) BENEFITS • Paid time off • Supplemental pay types: Salary, • Bonus • Renewals • Bonus opportunities • *Resume required to provide a brief background please. Why join us? We offer competitive pay, extensive training, career advancement opportunities, and a mission-driven work environment where every call makes a difference. Job Type: Full-time Pay: $35,000.00 per year Benefits: • Paid time off Work Location: Remote Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...