By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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RN Utilization Review

PRIMARY PURPOSE : To provide timely, evidence-based utilization review services to maximize quality care and cost-effective outcomes.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Identifies treatment plan request(s) and obtains and analyzes medical records that support the reque

• Clarifies unclear treatment plan requests by contacting the requesting provider's office.

• Utilizes evidence-based criteria and jurisdictional guidelines to form utilization review determinations.

• Pursues Physician Advisor services when treatment plan requests do not meet evidenced-based criteria.

• Negotiates treatment plan requests with requesting provider when medically appropriate and jurisdictionally allowed.

• Channels certified treatment plan requests to preferred vendors as necessary

• Documents all utilization review outcomes in utilization review software.

• Communicates and works with claim examiners as needed to provide clinical information to resolve issues.

• Maintains a score of 95% or higher on internal utilization review audits.

• Meets productivity goals as outlined by supervisor.

• Performs other duties as assigned.

• Supports the organization's quality program(s

• Strong clinical practice knowledge

• Ability to meet or exceed Performance Competencies

• Ability to work in a team environment

• Excellent negotiation skills

• Excellent interpersonal skills

• Strong organizational skills

• Analytical and interpretive skills

• PC literate, including Microsoft Office products

• Excellent oral and written communication, including presentation skills

• Knowledge of the insurance industry and claims processing

WORK ENVIRONMENT

• When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.​

QUALIFICATIONS

Education & Licensing

Bachelor's or Associate degree from an accredited college or university preferred. Current unrestricted RN license in a state or territory of the United States required. Utilization review based certification strongly preferred. Must obtain Texas and Tennessee RN licenses within 3 months .

Experience

Five (5) years of related experience or equivalent combination of education and experience required to include two (2) years of recent clinical practice OR one (1) year of recent utilization review.

Skills & Knowledge

• Strong clinical practice knowledge

• Knowledge of the insurance industry and claims processing

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills

• Excellent interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com