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ob Title: Sales Representative
Role Expectations
- Drive company growth through identifying and securing sales opportunities.
- Build and maintain strong customer relationships, manage pricing, and coordinate sampling processes.
- Ensure accurate and timely documentation of sales intelligence via CRM and visit reports, with effective communication.
- Maintain compliance with all company policies, processes, and ISO standards.
Role Dimensions
Focused on sales and distribution of specialty oil and wax products for applications in tire & rubber, elastomers & plastics, cosmetics & personal care, adhesives, and pharmaceuticals.
People Management: No direct reports.
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Primary Interfaces:
- Commercial Manager (Houston)
- Customer Service (Houston)
- Sales Managers & Representatives
- Market Development Managers - Specialty Products (Hamburg, Germany)
- Export Manager (Hamburg, Germany)
- Technical Manager (Houston)
- Business Development Manager (Houston)
Primary Markets: Tire & rubber, elastomers & plastics, technical rubber goods, cosmetics & personal care, adhesives, pharmaceuticals.
Key Responsibilities
- Drive USMCA customer sales growth through lead follow-up and acquisition.
- Investigate customer leads and manage assigned projects.
- Develop and maintain relationships with assigned accounts.
- Prepare customer quotations for new leads, assigned accounts, and affiliates.
- Maintain and update customer price lists.
- Act as sample process owner: request samples, document evaluations, and track outcomes against defined timelines.
- Manage CRM entries for leads, investigations, and contacts; assist Sales Managers with visit reports and sample follow-up.
- Conduct transaction economic evaluations to determine profitability.
- Issue and document customer pricing notifications for direct accounts; assist Sales Managers and Commercial Manager.
- Coordinate customer satisfaction data for annual assessments.
- Perform market research on applications, monitor industrial trends, regulatory changes, and competitive landscape.
- Support sales planning: identify goals, prepare execution guides for specific markets.
Performance Metrics
- Respond to lead emails or calls within 1 business day.
- Submit weekly sample status reports.
- Submit biweekly market research updates.
- Present biweekly sales development reports in meetings.
- Submit CRM visit/call reports within 1 business day of activity.
- Deliver quarterly sales plan presentations.
- Ensure adherence to internal management systems and ISO processes.
Key ISO Responsibilities
- 4.1: Data, document, and information management.
- 4.6: Sales & Marketing.
- 4.9: Measurement, analysis, and improvement (customer focus).
Skills, Knowledge, Experience & Education
- Bachelor's degree in Chemical Engineering, Petroleum Engineering, Materials Science, or related field.
- Minimum 2 years of hands-on technical sales experience.
- Strong interpersonal and communication skills.
- Ability to take initiative and work independently.
EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to base pay, direct-hire employees may be eligible for client offered benefits such as medical, dental, and vision coverage, and paid leave where required by applicable law. Eligibility may vary based on factors such as location and hire date and is subject to change.
To find out more about Progressive please visit www.progressiverecruitment.com
