Site Reliability Engineer II

Other Jobs To Apply

No other job posts for this day.

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. n How you'll add value: Execution & Collaboration Respond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis. Identify and automate manual processes to improve efficiency and reduce risk. Enhance and evolve monitoring tools and platforms to improve observability. Promote and apply best practices for reliability, scalability, and performance across engineering. Implement and support cloud automation using Terraform, Ansible, or CloudFormation. Work within change management protocols to provide maximum uptime for production systems. Participate in on-call rotation, providing 24x7 support for incidents and contributing to root cause analysis. Partner with developers, architects, vendors, and IT teams to ensure reliable system operations. Research and remediate vulnerabilities in coordination with security teams. Maintain documentation of infrastructure, monitoring, runbooks, and incident response procedures. Standards & Process Apply company policies and procedures when handling operational tasks and incidents. Suggest and implement improvements to operational processes and monitoring practices. Contribute to technical diagrams, documentation, and runbooks for system reliability. Learning & Growth Expand expertise in cloud services (Azure, AWS, or GCP) and container platforms (EKS, ECS, AKS). Build proficiency with observability and monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). Develop scripting and automation skills using Python, Bash, PowerShell, or similar. Participate in planning discussions by contributing technical input on system stability and reliability. What you'll need to be successful in this role: BS in Computer Science, Information Systems, or related field (or equivalent experience). 2–4 years of experience in site reliability engineering, DevOps, or cloud operations. Experience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage. Proficiency with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell). Strong Linux engineering skills; working knowledge of Windows administration. Experience supporting production environments and participating in on-call rotations. Familiarity with web servers and middleware (Nginx, Apache Tomcat). Experience with arenaflex/CD tools (GitLab, Git, or similar). Strong written, oral, and interpersonal communication skills. Preferred Qualifications Experience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). Knowledge of performance analysis and system vulnerability remediation. Cloud certification (AWS or Azure) preferred. Familiarity with restaurant industry SaaS platforms and customer-facing applications. R365 Team Member Benefits & Compensation This position has a salary range of $98,583-$138,016 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. Comprehensive medical benefits, 100% paid for employee 401k + matching Equity Option Grant Unlimited PTO + Company holidays Wellness initiatives #BI-Remote n DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer. Please mention the word **SERENITY** and tag RMjYwNzo1MzAwOjIwZDo3ZDAwOjo= when applying to show you read the job post completely (#RMjYwNzo1MzAwOjIwZDo3ZDAwOjo=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...