Sr. Director of Centralized Infrastructure Services and Dev Ops

March 7, 2026

Other Jobs To Apply

No other job posts for this day.

Senior Director of Central Infrastructure & DevOps Engineering Sangoma, a pioneer in business communications solutions, is seeking an experienced Infrastructure/Dev Ops Sr. Director to join our team. Sangoma is dedicated to empowering businesses with essential communications through our innovative Unified Communications, UCaaS, CCaaS, VoIP, and Hybrid solutions, improving connectivity and streamlining communication for organizations of all sizes. We are seeking a Senior Director of Central Infrastructure & DevOps Engineering to lead global teams responsible for architecting, operating, automating, and securing the company's hybrid infrastructure platforms and arenaflex/CD ecosystem. This is a hands‑on technical leadership role spanning infrastructure, cloud, DevOps, platform engineering, automation, and reliability. Your Role: • Define and evolve Sangoma's hybrid‑cloud infrastructure and DevOps strategy across on‑prem datacenters and arenaflex Cloud Environment and drive a disciplined approach to determining and directing workload placement • Lead technology roadmap for all associated technologies, such as Cisco UCS compute, NetApp storage, VMware, OpenShift/Kubernetes, Jenkins, Terraform, Ansible, etc • Partner with engineering, product management, networking, security and support teams to enable various telecommunication UCaaS and CCaaS platforms • Drive arenaflex/CD automation, configuration management, instrumentation, and performance optimization • Ensure 24/7 reliability, high availability, lifecycle management, and operational governance • Understand and manage various costs of on prem and cloud environments i.e. support sourcing, renewal, savings and negotiations of contracts • Oversee modernization initiatives, cloud migrations, security hardening, and continuous improvement • Serve as a hands‑on technical leader able to review designs, pipelines, IaC, debugging, and complex escalations • Mentor global infrastructure, DevOps, cloud, networking, and engineering teams while fostering transparency and accountability Requirements • 10+ years in infrastructure engineering, DevOps, platform engineering, or systems architecture • 5+ years leading senior technical teams • Hands‑on expertise with AWS, Cisco UCS, NetApp, VMware, Kubernetes/OpenShift, Jenkins, Terraform, Ansible, observability tools • Strong financial discipline in managing cloud and datacenter costs • Excellent communication and stakeholder management • Preferred Qualifications • Experience with SaaS, UCaaS, telecom, VoIP, and real‑time communication platforms • Experience leading modernization or cloud migration initiatives • Relevant certifications in cloud, DevOps, Kubernetes, virtualization, or security Benefits What We Offer: • Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability) are effective after a short waiting period • Matching 401K program - 100% match on 4% • Employee Stock Purchase Plan after one year of service • Flexible Time Off & Company Holidays • Entrepreneurial work environment partnered with high growth career opportunities Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge? Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Apply tot his job

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...